The home of architecture and design in Asia-Pacific

Get the latest design news direct to your inbox!

Playing by the rules: why compliance matters

The Australian design industry is beset with certifications, regulations, and laws. What’s the difference between the three, and what do they mean for you?

Playing by the rules: why compliance matters

Australian design has been having something of a banner decade. Across the country, development is booming: flagship commercial projects have continued to spring up in capital cities, attracting both significant overseas investment and a number of international design heavyweights including Kengo Kuma, Zaha Hadid Architects, and BIG. Local talent has also flourished, and the Australian appetite for innovative design has emerged as insatiable.

While this boom period is driving unprecedented creativity and competition and is undeniably good news for the commercial sector, it must be accompanied by a word of warning. Australia’s design industry is positioned in the midst of a complex legal and regulatory landscape, the requirements of which must be carefully complied with. This is particularly critical in commercial and hospitality projects, where failure to meet the requisite standards can have disastrous repercussions including damage to property, injury or loss of life, and legal action.

Below, we provide a general overview of the requirements that designers and architects must be mindful of when completing a commercial or hospitality project in Australia.




The first tier of requirements that Australian designers must be aware of comprises opt-in certification programs such as Green Star, NABERS, and Global GreenTag. While compliance with these certification schemes is certainly beneficial – both in having a positive environmental impact and in meeting growing consumer demand for sustainability and wellbeing – it is not mandatory.

Although there are no penalties for failure to meet the requirements of a voluntary certification scheme, designers should be mindful that compliance is fast becoming the norm: according to the International Green Building Adoption Index, 46.5 per cent and 28.8 per cent of all office space in Sydney and Melbourne is “green” certified, placing both cities well within the global top 10 for green office space. Against this backdrop, it is apparent that choosing not to opt into voluntary certification is a missed opportunity.

Learn more about green design and certification schemes here, or register for FRONT to hear everything you need to know from the experts themselves.




The second tier of requirements includes the National Construction Code (NCC) – which includes the Building Code of Australia (BCA) and the Plumbing Code of Australia (PCA) – and the Australian Standards. Together, the NCC and Australian Standards set out the minimum requirements for both exterior and interior building elements. Any Australian Standard referred to within the Code establishes the technical requirements that must be satisfied by a practitioner using a Deemed to Satisfy Solution that references a Standard.

As the NCC is called up by all States and Territories in their respective building regulations, the mandatory Performance Requirements set out therein must be satisfied either by way of a Performance Solution, Deemed to Satisfy Solution, or both. In short, the NCC establishes the minimum standard of construction necessary to provide for health, safety, amenity, and accessibility.

Designers must also be mindful of the critical difference between “non-conforming” and “non-complying” products when it comes to meeting the requirements of the NCC.

  • Non-conforming products and materials are counterfeit, of an unacceptable quality, are unfit for purpose, or fall short of the Australian regulatory standards for their intended use. For example, an aluminium cladding panel that advertises itself as non-combustible but is, in fact, combustible, is non-conforming.
  • Non-compliant products and materials are those that are installed in contexts in which they do not comply with the requirements of the NCC, Australian Standards, or other laws. An aluminium cladding panel that clearly advertises itself as combustible but is installed in a situation in which the NCC requires a non-combustible product is non-complying.

Products and materials can be both non-conforming and non-compliant.



As noted above, failure to comply with regulations and certification schemes does not in itself attract legal penalties. The opposite is true of the third tier of responsibilities with which designers must comply: legal rules found in case law and legislation. The latter type of law is more immediately relevant to designers and architects, since legislation clearly prescribes the acceptable standard or scope of practice.

The Disability Discrimination Act 1992 (Cth), for example, clearly states that it is illegal to discriminate against a person on the basis of physical or mental disability in many areas of public life including the use and access of public space. Specifically, section 23(c) of the Act makes it illegal to prevent a person with a disability from accessing premises by failing to provide a suitable means of access to said premises. This extends to commercial space, and enforces upon designers and architects a legal duty to incorporate accessibility features into their design: failure to do so may be found in breach of the Act, and may result in legal action and the relevant penalty(ies) in Division 4 of the Act.

FRONT is a new inter-disciplinary event to be held at Sydney’s Carriageworks this 9-10 August.

To learn more about the Australian design industry’s emerging compliance culture and what it means for you and your next commercial or hospitality project, register to attend FRONT now.

INDESIGN is on instagram

Follow @indesignlive

The Indesign Collection

A searchable and comprehensive guide for specifying leading products and their suppliers

Indesign Our Partners

Keep up to date with the latest and greatest from our industry BFF's!

Related Stories

While you were sleeping

The internet never sleeps! Here's the stuff you might have missed