A professional resource for the design curious

Join the global
design collective

Available in print
and online.

SUBSCRIBE

DRAWING A CROWD

Starting a business can often be complicated, and no doubt challenging. The biggest hurdle perhaps is finding the capital to even get your start-up off and running. DQ Editor Sophia Watson looks at a new way of funding that is likely to change the future of traditional business models.

graphic1


BY Philippa Daly

March 20th, 2014


You have an amazing idea; a project, product, service – whatever the venture one thing is clear – you have no start-up capital. You’ve called in favours, reached out to friends and family, but it doesn’t even come close to your minimum target. 10 years ago, this would have stopped a great idea dead-in-the-water. Enter Social media and more specifically crowdfunding, which is not only shifting the way we connect to the market, it’s changing how we finance a business.

Simple right? – not quite. While crowdfunding has indeed levelled the playing field when it comes to start-ups, there is still a veritable labyrinth of risks, road-blocks and red tape. So before you go running-off to your nearest computer and demanding money for something you sketched on a napkin last night, review these top 5 tips and tricks for crowdfunding your start-up venture.

graphic2

1. RESEARCH YOUR HOST

You would think that crowdfunding sites would be much of a muchness, and although there is definitely an overlap, each site is tailored toward a specific type of user and audience. Before committing to a site, you should first define the nature of your venture. Is it more creative? Business driven? Entrepreneurial? These questions will ultimately define what crowdfunding network you ultimately need to use as your spring board. Kickstarter and IndieGogo for example, are geared more toward the creative scene. Platforms such as ProFounder a far more commercial and business-minded, and projects with a social or communal aspect are best targeted toward Buzzbnk and 33needs.

graphic3

Your proposal doesn’t even need to be a strictly “business” proposition. Perhaps your project is a not-for-profit venture? Sites such as CauseVox and FirstGiving offer a non-profit audience and marketing strategy aimed specifically at charitable start-ups. Apps haven’t been left out of the mix either, with AppBackr focusing exclusively on mobile businesses and interactive practices. The point is this: (as in real estate it’s) location, location, location. Whatever crowdfunding platform you choose to host your venture on says a great deal about your idea, and plays a large role in attracting the right kinds of investors. Don’t sign the lease until you’ve done your homework.

luto
Luto by Brightgreen

David O’Driscoll, CEO and Chief Product Designer of Brightgreen, who launched ‘Luto’, a monitor-mounted smart light on kickstarter last year, states, “We were drawn to the fact that Kickstarter gives us such close contact with the market – we have always been keen to create products that are the result of a conversation between the Brightgreen team and our customers. The very nature of Kickstarter examines a product’s viability and necessity – it really lets us test whether it will sink or swim.”

2. PLAN, PLAN, PLAN!

One of the benefits of a crowdfuned campaign is also one of the risks: there is no schedule or timeline for the growth of your business. Crowdfunding campaigns can take-off seemingly overnight, and you need to be prepared to handle that growth in a strategic and timely manner. Let’s say you’ve developed a prototype for a chair. You’ve researched your sites and decided to host it on Kickstarter. Your target is reached within a week and now your investors want their return. What’s the plan?

As an entrepreneur, you need to have a contingency plan for every possible scenario; a manufacturer with a quick turn-around, a supplier, transport logistics, roll-out plan, list of potential clients, or a marketing strategy. These factors are critical to the success of your campaign, and they can change in an instant. Remember, if you fail to plan, you plan to fail.

diychr
DIY Concrete House Ring by Archininja

The succesfull example of Linda Bennett’s ‘DIY Concrete House Ring’ underscores this – Bennett comments that, “I was 90% ready before even considering kickstarter as the avenue for sharing my product with the world. After talking with some friends I was convinced this was the way to go. Upon launching I made sure for my own sanity that I was able to deliver on the promises I would make to my backers. At a personal level, I needed to ensure I was creating something I could be confident in selling.”

graphic4

 3. PITCH IT RIGHT THE FIRST TIME

First impressions are tricky – you only get to make one. For a young business it is even more critical to make sure that your first point of contact with potential investors has a high impact (particularly when you’re competing with 50 other projects on the same site).

Competition is fierce, and you need to make your mark. It’s no longer enough to have a catchy name, or nice imagery (although those elements are still very important). Users now need to be engaged with their data. Videos, make-your-own mood boards, interviews, quizzes, related content, social media, competitions – whatever the means, the message needs to be highly-interactive, and unique enough to draw investors attention. Make it clear who you are, and why you’re there.

graphic5

4. LEVERAGE SOCIAL NETWORKS

It’s important to understand that not all of your audience will be familiar with crowdfunding. Social media is the widest-reaching and least expensive tool to communicate your campaign with the world. Twitter, Facebook, Instagram and Pintrest can be vital in breathing life into your campaign. Pitching your project is just the beginning, and you need to constantly drive traffic to your page.

modeska
Aluminium office accessories by Modeska

And, considering the relative brevity of a crowdfunding campaign, this process can be very intense. As the team from Modeska, who launched a suite of high-quality, aluminium office accessories ion kickstarter put it, “We knew that early support was very important to the success of our project. We were very busy for the entire 30-day timeline, but the first few days were extra crazy. We worked very hard at the beginning of the campaign to gain support in the first few days. The entire 30 days involved constant media outreach and social media outreach.”

graphic6

5. REWARD YOUR SUPPORTERS

It’s great that you’ve gained financial support from your campaign – but don’t make the mistake of thinking you don’t have to pay for it. The dynamic of a crowdfunding campaign is a business transaction like any other – money in exchange for goods and services.

Define what your investors will gain from supporting you early on. This could be anything from 5c of every $1 made, 10 shares per $2 investment, name recognition on all official collateral and copy, or products and services from the venture itself. People like to be acknowledged, and in whatever way you choose to reward your investors, make sure they stand to gain from the investment – otherwise what’s the point?

orbitkey
Orbitkey

Rex Kuo and Charled NG of the Orbitkey project crystallize this point, advising to “Always think from the supporter perspective when you’re putting together the presentation of your idea. Show how your product would benefit them and what incentive they would get by supporting your project early on. Don’t try to make too much profit from the campaign if you can help it. Instead, reward your supporters for backing your project early on. This will in turn get you loyal supporters who values your effort and will go out of their ways to tell how awesome your project/ product is.”

 

DIY Concrete House Ring
architactcollective.com

Modeska
modeska.com

Orbitkey
orbitkey.com

See a further exploration of the crowdfunding phenomenon in Design Quarterly magazine issue 53, on sale April 23. 

Illustrations by Alex Buccheri


INDESIGN is on instagram

Follow @indesignlive

THE INDESIGN COLLECTION

A searchable and comprehensive guide for specifying leading products and their suppliers

While you were sleeping

The internet never sleeps! Here's the stuff you might have missed