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Google’s retail debut is done in true ‘novel yet useful’ style

The Google flagship store, in Chelsea, New York, takes cues from neuroaesthetics — a field of study dedicated to exploring how ‘form follows feeling’.

Google’s retail debut is done in true ‘novel yet useful’ style

Google’s first physical retail space in New York is built on the core principles of neuroaesthetics, which Suchi Reddy explored in her 2019 collaboration with Google, A Space for Being, at Salone del Mobile in Milan. On the ground floor of Google headquarters in Chelsea, Manhattan, the New York based designer’s eponymous practice, Reddymade, has rendered the new retail experience according to the same principles – and the result is warm and calming, novel yet useful.

Abounding in soft, tactile surfaces such as cork and wood, Reddymade’s design puts the visitor at ease, welcoming those seeking help alongside those pursuing their curiosity. A gravity-defying metal line twists its way through the room, introducing the intuitive whimsy of unexpected connections and free-form play while defining spaces for living.

The architecture and interiors of the Google flagship store location on 9th Avenue and 15th Street are a playful and pragmatic expression of Reddymade’s motto “form follows feeling,” bringing a unique focus to the interplay of good design with human perception. Reddymade’s space re-awakens visitors to the childlike wonder found in the technology and digital innovation on display.

The warm lighting and neutral tones guide the eye to the “Imagination Space,” standing at the entryway to the store. A semi-circular node of extruded glass tubing suspended between the ceiling and the floor refracts the light and invites visitors to interact with Google’s products and technologies on an individual level in human scale and experience the possibilities of technology.

A nod to New York’s windowshopping traditions, Reddymade has installed a series of lit window boxes on 9th Avenue, which captivate observers, displaying Google products while showcasing a special technology that allows an AR interaction with the products on the interior.

The Google Store Chelsea has been designed according to the highest standards of sustainable and renewable practice and has received LEED Platinum certification. Notable materials in the space include cork furniture; flooring made from 100% recyclable material using factory waste in production with chemical-free maintenance; low-VOC material wall panels made from 100% PET plastic, containing at least 60% post-consumer content; and carbon-neutral floor coverings verified by the Interface Carbon Neutral Floors Program of Bureau Veritas.

Photography by Paul Warchol, courtesy of Google

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Products Used In This Project

Custom sandblasted acrylic bench Bednark
PW Stools with white inlay Plywood Laboratory
Move Chair Armless Steelcase
Pouf Double 034 (small) with Weave Sand fabric Roda
Pouf Double 035 (medium) Roda
Pouf Double 036 (large) Roda
Mera side table Bolia

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