customer experience
Events
“The genesis for new design possibilities”: Abey unveils new flagship showroom in Sydney
Abey Australia, a renowned provider of designer products in the kitchen, bathroom and laundry spaces, recently opened its highly anticipated flagship showroom in Sydney at a packed event.
Project
6 shopping and social spaces that celebrate sensory design
Sensory design has never been so important to the curation of retail and hospitality environments as it is today. Here are 6 design projects that got it right.
People
Chris Dobson On Simplicity
Newly Appointed Principal at Eight Inc. Hong Kong, Chris Dobson, writes that spatial designers need a deeper appreciation of the role of brand strategy and communication design if meaningful, valuable customer experiences are to become a reality.
Ideas
The customer experience needs a human touch
Caroline Clements, Indesign‘s guest editor on The ‘Design Relish’ Issue, opens us up to new ways of thinking about hospitality design.