Diane Jones has been executive director at PTW since 2014. A natural leader of people, she considers herself to be “just one of the team”, bringing to the role a coherent philosophy and sense of conviction built over many years of practice.

Koichi Takada Architects’ interiors for the new National Museum of Qatar exude a visceral beauty that is breathtaking in their impact and imagination.

Retail and hospitality sectors globally are collectively shifting to customer experience-driven models. Who is leading the way? And how are they doing it?

Customer experience are the words on every retailer’s lips in 2019. Retail design aficionados Akin Atelier show us what a successful customer experience looks like.